By Jon Miller | Post Date: December 5, 2006 7:00 PM | Comments: 3
These are the two steps for how to put kaizen into your culture.
First, communicate with your people until you have a common agreement and 100% alignment on these principles:
The reason we can make our living is because we serve our customers.
Customers pay for value, as defined by them.
Most of the work we do in order to deliver value to our customers is actually waste.
The target condition is zero waste.
Nobody has achieved this target condition, therefore we strive to be the first and never give up.
All improvement ideas should eliminate one or more types of wastes.
A safe, clean and organized workplace promotes quality and productivity.
Improvement is everyone's job.
Each one of us has the power to make things better.
The current condition is unacceptable, no matter how good we are.
Second, teach those who demonstrate behavior that contradicts the above principles, but do not tolerate such behavior from anyone.
If you have respect for people, putting kaizen into your culture is simple. I really don't have much more to say about that.Comments are moderated to filter spam and inappropriate content. There may be a delay before your comment is published.