By Jon Miller | Post Date: August 15, 2007 8:50 PM | Comments: 0
Speaking of things that can ruin a road trip as well as a Lean transformation, here is another: bad directions. Today we spent an hour in a rental car trying to figure out where the factory was. Luckily, we always do this on the night before the visit. We have learned that it pays to go to gemba to verify.
This time the Google map directions were bad. Very bad. We followed them exactly and ended up here:
During a Lean transformation or in any effort to change the status quo of how we think and how we work, we should always start with the best directions available to us. This could be a Lean deployment road map, a step by step plan or an implementation model based success elsewhere. Always check these directions, as sometimes they are bad. Perhaps they were good directions yesterday, but today the road may be overgrown with kudzu.Comments are moderated to filter spam and inappropriate content. There may be a delay before your comment is published.