By Jon Miller | Post Date: September 9, 2007 9:53 PM | Comments: 2
My hope for Chrysler is that Jim Press can act as a consensus builder and not a heroic, problem solving executive. What Chrysler doesn't need is a wave of Toyota Production System implementation in their factories or a dose of Toyota way in their marketing and sales groups. What Chrysler needs isn't more smart people or star executives.
What Chrysler needs is a process for bringing people together towards a common goal. These are fine people making fine cars, but they are not all on the same side facing off against a common problem. Hopefully Jim Press can bring this.
Bob Nardelli was quoted as saying that he now has his world class "demand" guy in Jim Press to go with his world class "supply" guy Tom Lasorda. True perhaps, and not a bad sound bite, but hiring a small number of world class people is not job one. Elevating the performance of tens of thousands of Chrysler employees through motivation, consistency and clarity is the CEO's job.
News articles this week have said things to the effect that it's Tom Lasorda's job to "deal with the UAW" or that it's Jim Press's job is to "deal with the dealerships" meaning reduce their number so the remaining ones can be healthy. These things may need to be dealt with, and if they do so by building consensus, Chrysler has hope for becoming America's #3 auto company again.
Hopefully Jim Press will take a good look around his new organization, think back through a few decades of Toyota experience, and fight to launch a healthy TQC / TQM system at Chrysler. Don't even call it Lean or kaizen, just get everyone on board. One way or another, we should know in about 3 years.Comments are moderated to filter spam and inappropriate content. There may be a delay before your comment is published.