By Jon Miller | Post Date: October 10, 2007 10:00 AM | Comments: 6
Flying west on Sichuan Airlines today I saw the most bizarre in-flight safety video. The cartoon character flight attendant was the star of the show, with a video bubble of a real person explaining in sign language, while passable English subtitles. That combination was odd (I suppose animating signing was too hard?) but the instructions for emergency exit procedures were the oddest I've seen. They included 1) removing your watch, 2) removing your glasses, 3) removing your false tooth and 4) removing your ring. Bizarre.
Does anyone have an explanation for this? The watch and ring being some sort of hazard to puncturing the air-filled rubber slide on your way out is remotely plausible. The scene of people struggling to remove their rings as they evacuate in an emergency is comical yet terrifying. Removing your glasses in an emergency would seem to be a bad idea if you needed them to see. Broken glass? The false tooth (Yes, false tooth. The animation was very clear in showing an upper right false gold molar being removed) completely baffles me.
If the same video comes up again on the return flight, I will ask the flight crew. Why don't we make this a contest. If anyone guesses correctly (assuming I can get the information out of the flight crew) we'll send you a Gemba brain to squeeze. Sichuan Airlines staff not eligible for this contest.
If you're looking for a connection to Lean and kaizen... bad visual management? Poor work instructions? No idea.Comments are moderated to filter spam and inappropriate content. There may be a delay before your comment is published.