Kaizen and the Way of the Ninja
Taiichi Ohno was fond of saying "use the way of the ninja, not of mathematical calculations". He had fun with language even as he left the people he scolded puzzled by his words. Perhaps in today's language he might say "when doing kaizen be a ninja, not an accountant" or perhaps even "get it done by hook or by crook, don't fret about cost absorption!" What did he mean by ninjutsu - the art of the ninja? I am not sure that even his students really understood him, since whenever questioned, these sensei gave me the "think about it for yourself!" rejoinder.
Ninjas were the superheros of my youth, and oddly, also of the youth of the Western world today thanks to Japanese cartoons. We pored over books to teach ourselves the ways of the ninja. We would hide, throw wooden darts, and fight with our opposing ninja faction at every opportunity. Whatever the attraction of these medieval Japanese spies, assassins and saboteurs, it seems to cross generations and cultures.
Thinking back on the mythology of the ninja, there are several points that strike me as examples of the kaizen mindset. The young ninja was taught to leap tall buildings by first jumping over a sprouting seedling. Easy, sign me up for ninja school, you might say. Well, each day this seedling grew taller until one day the ninja master required that you leapt over the giant spruce. Impossible? Not according to ninja lore, and very much in line with the idea of daily continuous improvement resulting in huge performance improvements over time.
The ninja was crafty, because unlike the shogun who could muster swords, samurai and spear-toting conscripts, he had to use limited resources. The ninja did his or her work with what he could carry on his person. Often this was very little. He was agile, quick and quiet. He did not face the military machine head-on but snuck in through the cracks in their defenses to spy, disrupt or worse.
One favorite activity as kids was to build wooden swords sturdy enough to let us not only fight with them but also use them as a stepping tool for leaping over fences. The ninja was often depicted placing his sword against a wall, stepping on the oval-shaped guard on the hilt of the sword, and making his escape over the wall. You weren't real ninja material unless you could run, place your sword, step and leap over a fence while pulling your sword up after you with the attached cord. A samurai would never dishonor the spirit of his ancestors by stepping on his sword - allowing the ninja his escape. As in kaizen, you think outside the box and get the job done with the tools at hand.
Sometimes what your lean transformation effort needs is stealth, not overwhelming promotion and popular support from leadership and the rest of the management bureaucracy. Existing power structures and cultures do not like to be changed, and the ninja knows this. The ninja does not fight the battle directly, but rather wages a war of stealth, an information war. In practical business terms this may mean building success cases in smaller ways before implementing across the board, or spending time finding out those who will not support kaizen in your organization, and dealing with them. The work of the successful ninja will be noticed only when it is too late for the opponent to make a defense. Sometimes you may need to "ninja" your kaizen efforts.
The word "ninja" is made up from two characters: "nin" and "ja". The second means "one who" or "person". The first character in "ninja" can mean "to endure" or "to patiently bear with" something or "avoid being seen". Endurance and patience are certainly necessarily for kaizen and for long-term success in any venture. Oddly, sometimes it may also benefit us to avoid being seen. Ninja kaizen: two of the coolest words in the Japanese languages and another way we fight the agents of resistance to change.
By Jon Miller - March 31, 2008 12:49 AM
|
Comments
This was the perfect post to launch my Monday.
I feel like going out and kicking some people in the stomach... I mean going out and doing kaizen!
Seriously, this was really great work Jon.
Posted by: Ron Pereira - March 31, 2008 7:01 AM
At the expense of being censored, I am posting this comment,
This happened in Toyota Kirloskar Motor (Bangalore, India).
A Supplier rep was hesitatingly giving out VA/VE ideas as part of cost cutting, to encourage him, Director of Purchase said “Toyota will do anything for cost cutting, expect rape and murder, so do not hesitate”.
After reading this blog, I think Director was encouraging the Supplier to be like a Ninja.
Veeru
Posted by: veeru - March 31, 2008 8:04 AM
In my excitement, I have mis-spelt “except” as “expect”. I am sorry, if it created wrong idea.
Here is the corrected one,
This happened in Toyota Kirloskar Motor (Bangalore, India).
A Supplier rep was hesitatingly giving out VA/VE ideas as part of cost cutting, to encourage him, Director of Purchase said “Toyota will do anything for cost cutting, except rape and murder, so do not hesitate”.
After reading this blog, I think Director was encouraging the Supplier to be like a Ninja.
Veeru
Posted by: Veeru - March 31, 2008 1:56 PM
How does murder cut costs?
Posted by: mike - April 1, 2008 9:29 PM
For all its downside, murder does reduce headcount. Hey Jon, I got a gift certificate from a tattoo shop - where would a real ninja wear his ninja tattoo?
Luke
Posted by: Luke - April 8, 2008 9:09 AM
The point of Director's comment in Veeru's post was that Toyota will NOT murder to reduce cost, but will go to great length.
All I know about tattoos is that they keep you from enjoying the hot springs of Japan so they never interested me.
Posted by: Jon Miller - April 8, 2008 3:34 PM
|
Post a Comment
|
Recent Artices
Hospital Improves Patient Flow: 90% Seen in Under 60 Minutes
 |
There is a small hospital in Hiroshima, Japan which has been practicing the Toyota more>>
By Jon Miller - January 6, 2009 9:52 AM |
Planning for One Piece Flow Cells
 |
Bas Timmermans from the Netherlands asked a question about OEE and one piece flow cells: more>>
By Jon Miller - January 5, 2009 12:29 PM |
Virtual Factory Tours on YouTube
 |
Keep your chin up, global manufacturing! Even though new factory orders dipped recently to record more>>
By Jon Miller - January 4, 2009 4:53 PM |
Ask Gemba
 |
We want to make it easier to start conversations and find answers here at more>>
By Jon Miller - January 3, 2009 1:57 PM |
5 Ways to Boost Kaizen Consciousness in 2009
 |
Improved quality, reduced cost, better teamwork, faster response to customer needs - there are as more>>
By Jon Miller - January 1, 2009 11:19 PM |
HP Printer Pokayoke Example
 |
This is a new HP C7250 printer we purchased a few weeks ago. It's quite more>>
By Jon Miller - December 30, 2008 12:53 AM |
Yaruki: The Will to Win Even in Tough Times
 |
RC Bhargava, the Chairman, Maruti Suzuki India recounts the story of Maruti Suzuki and how more>>
By Jon Miller - December 28, 2008 7:53 PM |
9 Surprises for U.S. Manufacturing in 2009
 |
1. Will you shut up about kaizen, Tom? Newly appointed U.S. Secretary of Agriculture more>>
By Jon Miller - December 24, 2008 4:05 PM |
Let's Do Kaizen, Not Kaizan
 |
It doesn't really matter how you pronounce the Japanese word for continuous improvement through more>>
By Jon Miller - December 23, 2008 12:20 PM |
Answers to Lean Thinking Crossword Puzzle #1
 |
Spoiler alert! The answers to Lean Thinking Crossword Puzzle #1 are below. Here are the more>>
By Jon Miller - December 20, 2008 2:20 AM |
Lean Thinking Crossword Puzzle #1
 |
Here is a quiz we used as a review of lean knowledge for the team more>>
By Jon Miller - December 19, 2008 3:24 AM |
Field Report from Gemba Tour #62, Part 4
 |
Today was day-long visit to a company who is 13 years on their lean more>>
By Jon Miller - December 18, 2008 8:16 AM |
Field Report from Gemba Tour #62, Part 3
 |
Today wast the Toyota plant tour day of our Japan Kaikaku Experience #62. I noticed more>>
By Jon Miller - December 17, 2008 5:21 AM |
Field Report from Gemba Tour #62, Part 2
 |
I have seen the future of logistics, and it is green. Today we visited more>>
By Jon Miller - December 16, 2008 7:08 AM |
Field Report from Gemba Tour #62, Part 1
 |
The last few weeks haven't been very productive ones for writing blog articles due more>>
By Jon Miller - December 15, 2008 5:34 AM |
If Blame Helped Solve Problems...
 |
...the interview with Newt Gingrich on Fox News would be a brilliant way to get more>>
By Jon Miller - December 5, 2008 11:07 PM |
$34,000,000,000
 |
Sigh. Chrysler wants $7 billion. They asked Congress for this taxpayer money in a 14-page more>>
By Jon Miller - December 2, 2008 8:11 PM |
PDCA is About Not Telling Lies
 |
This circle doesn't lie. In fact one could say that used properly, it is more>>
By Jon Miller - December 1, 2008 5:39 AM |
With Competitors Like These, Who Needs a Winning Business Strategy?
 |
Larry, Curly and Moe go to Washington image credit: Wall Street Journal As we more>>
By Jon Miller - November 27, 2008 10:00 PM |
It's a Lousy Time to Implement Lean
 |
Author, teacher and our friend Bob Emiliani from the Center for Lean Business Management pointed more>>
By Jon Miller - November 25, 2008 8:08 PM |
|
|