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Ambiguous Visual ControlsAmbiguous Visual Controls: Stop on GreenOne of the small remaining delights in foreign travel after 15 years of it is the discovery of yet another laughably ambiguous visual control. Something about them tickles the sense of humor that has been punished by jet lag and questionable menu choices. This latest ambiguous visual control comes from more>> Lesson in Visual Management from GOLLast week I had a chance to fly GOL, the Brazilian low cost airlines billing itself as the "intelligent airlines" and an airline having one of the most modern fleets. They are in fact a smart airlines and it was a pleasant flight. Once the Brazilian landscape fell away below, more>> |
