To be honest, we write mostly about things that are challenging or interesting to us. But what questions or concerns do you have on the subject of making sustainable positive change? Some of the most valuable discussions on this blog have been the result of reader input.

Ask us, and we will do our best to answer your questions. When we can address the question in adequate detail we may write an article. Simpler questions may be answered in the comments section or by e-mail.

Questions that are specific are easier to answers than vague and general ones. Continuous improvement is a broad topic and we will share what we know, but do not claim to be experts in all areas.

If you have a question that you prefer not to post as a public comment, you can e-mail jon dot miller at gemba dot com

Articles Based on Reader Questions

Batch Answers to Reader Questions

Cross Training in a One Piece Flow Cell

How to Stop and Fix in a Stationary Process

Why Should I Mark My Cupboards!?

One Point Lesson: Takt Image

What Can Lean Do for the Healthcare Business Office?

One Point Lesson: Kamishibai

Seeking: Checklist for a Sense of Urgency

How to Engage People in Kaizen

Ask Gemba: Nuts and Bolts of the Andon System

How Do Lean Processes Prevent Human Error?

Ask Gemba: Do We Need the 4th and 5th S?

Accountability for Continuous Improvement

What's All the Fuss About A3 Thinking?

TBP: Toyota Business Practice

A Question About Kaizen

Where Did Value Stream Mapping Come From?

The Top 10 Titans of TPS

Kaizen Skills of an Operations Leader

How to Arrive at the Vital Few

The Correct Sequence for Doing 5S?

Finding Time Values for Standard Work

Ask Gemba: World Class Direct to Indirect Labor Ratio?

Further Reflections on Standard Work

Planning for One Piece Flow Cells

Ask Gemba

The Environment Where Takt Time is Ideal

How to contact Kaizen Institute:

Kaizen Institute USA

13000 Beverly Park Rd. Suite B
Mukilteo, Washington 98275 USA

Tel +1-425-356-3150
Fax +1-425-348-7234
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